Director Image
Jane Patterson

Tel: (225) 342-7701
Fax: (225) 342-6867
Email: otm@la.gov

Mailing Address:
P.O. Box 94280
Baton Rouge, Louisiana 70804

Physical Address:
Galvez Building
602 North Fifth Street
Baton Rouge, LA 70802

Get A Game Plan Louisiana Recovery Authority Louisiana Accountability  & Transparency Report Fraud
OTM Catalog of Services
Billing

Agencies are billed monthly by OTM for all telecommunications services. Some items, like long distance and printing charges, are billed in arrears. Other items, like local service, are billed at the beginning of the month for which the service is rendered.

Included with the bill are a summary of charges/invoice, the allocation summary report, allocation detail report and supporting documentation. If there are questions regarding an item on a bill, the TC or the agency accounting department may call the numbers listed below.

If additional billing information is needed, contact the OTM Billing Unit at otmbilling@la.gov.

If a general ledger number/accounting unit/cost center is being changed or added, the OTM Billing Unit must be informed in writing.

Billing discrepancies must also be submitted in writing with appropriate documentation to the OTM Billing Unit. Examples of appropriate documentation are a copy of the bill, a copy of the toll calls, copies of service orders if applicable or prior correspondence regarding the discrepancy. Be sure to include the general ledger number/accounting unit/cost center, a description of the problem and the month of the bill. The discrepancy will be investigated and any appropriate adjustment will be made.

OTM Self Service Portal and Online Billing Reports
Information about the OTM Self Service Portal and online billing reports is available  at www.doa.louisiana.gov/otm/bill. Supporting documentation such as vendor specific invoices will be sent to users.

Printing Fees
OTM can provide a printed copy of the agency bill at a charge of $.20 per page.

Forms-- no forms are used for this service

Contacts
OTM Billing  
Section

Billing

Phone 225-342-7748
E-mail  otmbilling@la.gov
US Mail

OTM Billing Unit
PO Box 94095
Baton Rouge, LA 70804-9095

OTM Self Service Portal
Section

Support Services

  
Phone 225-342-2500   
E-mail

otmserviceportal@la.gov