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Jane Patterson

Tel: (225) 342-7701
Fax: (225) 342-6867
Email: otm@la.gov

Mailing Address:
P.O. Box 94280
Baton Rouge, Louisiana 70804

Physical Address:
Claiborne Bldg, Suite 2-213
1201 North Third Street
Baton Rouge, LA 70802-5243

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Domain Name Service

OTM Enhanced Network Services (ENS) is the registered authority for the louisiana.gov, la.gov, and state.la.us domains and provides subdomains delegated under these to federal, state, and local agencies in Louisiana.

OTM maintains and updates existing state.la.us delegations as necessary. But, as of June 2006, OTM no longer delegates new state.la.us subdomains.

The Louisiana Office of Information Technology (OIT) has established the louisiana.gov domain as the brand for state agency Uniform Resource Locators (URLs) in order to provide Louisiana e-services in a uniform and efficient manner that is consistent with the practices of other state and local government entities. The domain la.gov is also to be used for public web sites for public convenience. The louisiana.gov and la.gov domains shall be used by agencies as their published public web site addresses and may only be used by state agencies.

All agencies under the authority of Act 772 must comply with established naming standards. Agencies which are not under the authority of Act 772 are encouraged to comply. A summary of the standard pertaining to domain names is as follows:

  • The louisiana.gov domain shall be used by agencies publishing new public web site addresses and may only be used by state agencies.
  • The URL for an agency's public web site must be accessible using all of the following:

    agency.louisiana.gov
    www.agency.louisiana.gov
    agency.la.gov
    www.agency.la.gov

  • Agency branding requests must be approved by the CIO and will only be permitted as an alias to the agency name. For example, travel.louisiana.gov could be an approved alias for Culture, Recreation and Tourism, where the primary agency name may be crt.louisiana.gov.
  • Only agencies participating in the Division of Administration Statewide E-mail system will be allowed to utilizela.gov in their e-mail addressing scheme. (Example: john.smith@la.gov)Agencieswhich maintain their own e-mail system outside the Division of Administration Statewide E-mail system may use agency. la.gov addressing.

Additional information on standards established by OIT may be viewed at the OIT website under "Standards".

OTM Enhanced Network Services (ENS) Domain Name Delegation
Organizations requesting a new subdomain name or modifications to existing subdomains under louisiana.gov, la.gov, or state.la.us must submita completed request template.

  • The Fully Qualified Domain Name (FQDN) is the requested subdomain name and the parent domain separated by a dot (for example: myagency.la.gov, not www.myagency.la.gov).
  • The primary and secondary DNS server IP addresses must be valid publicly accessible IP addresses.

The hosts' addresses must be valid, publicly accessible IP addresses. Click here to print the LaNet subdomain request form.

OTM Enhanced Network Services IN-ADDR.ARPA Delegation
OTM is authoritative for the inverse domains of all IP blocks owned and managed by OTM. Inverse delegation allows DNS capable devices on the World Wide Web to map an IP address to the nameserver responsible for that class of IP addresses and is required by some applications and for communication with some hosts.

When OTM IP address space is assigned to subscribers, if possible, OTM delegates the reverse domain to the customer for their own management. However, OTM will provide inverse DNS service in some cases, such as:

  • OTM IP subnet assigned to agency is a partial class C (subnet masks smaller than /24)
  • Agency that is assigned IP addresses by OTM does not manage their own DNS server, and agency only requires a few records that are not expected to require frequent updates

OTM can only provide inverse DNS for OTM owned IP subnets For additional information regarding IP address assignments and IN-ADDR.APRA domains, go to http://www.arin.net/.

Billing Rates there is no charge for this service.

How To Order
Requests for new or changes to existing domains hosted by the OTM DNS server such as inverse domains of partial class C subnets and “seasonal” or temporary subdomains requested by DOA agencies (hurricane.louisiana.gov) should be made using the DNS Request Form.

Note: For changes to OTM hosted domains, name the affected domain in the FQDN field, specify the OTM nameserver in the primary DNS server hostname/IP address fields, and list the records to be created or modified in the comments field.

An OTM staff member will contact the requesting agency to confirm the additions or changes to be made within three business days. Delegation of new la.gov subdomains or modifications to existing la.gov subdomains may require additional time to process due to the participation of another state agency, the Department of Public Safety, in the administration of la.gov.

Additionally, OTM requests submission of a statement verifying the accuracy of the information and request to process. The purpose of this is to prevent any intentional or unintentional misrepresentation of information and to certify full knowledge and consent of the organization named in the submitted request template. The statement should be printed on the organization's letterhead and signed by the administrative contact listed on the submitted request and may be faxed or mailed to the address below.

Secondary Name Service
The OTM domain nameserver may be configured to act as a secondary or slave nameserver only for domains registered to OTM customers. OTM customers requesting secondary name service must submit the subdomain request as directed above. The request must include the fully qualified domain name (FQDN) and the hostname and IP address of the primary nameserver from which zone data will be transferred.

Related Information
Questions regarding the availability of namespace under alternative domains should be directed to the appropriate authority. The websites hosted by the .US domain and the .GOV domain provide information on domain registration.

Domain names--concepts and facilities ftp://ftp.isi.edu/in-notes/rfc1034.txt
Domain names--implementation and specification ftp://ftp.isi.edu/in-notes/rfc1035.txt
Classless IN-ADDR.ARPA delegation ftp://ftp.isi.edu/in-notes/rfc2317.txt
"DNS and BIND", by Paul Albitz & Cricket Liu (O'Rielly & Assoc.)

Forms
OTM 39 Domain Name Service Request Form

Contacts
Section Wide Area Network Services
Phone 225-219-4860
FAX 225-219-4867
E-mail otm-wan-info@listserv.doa.la.gov
U.S. Mail

OTM ENS–WAN Services
1800 N. 3rd St., Rm. 134
Baton Rouge, LA 70802-5145