We provide system administration support for Unix operating systems and various FOSS services.  Our team primarily supports CentOS/Red Hat and AIX and we encourage our customers to utilize one of these two platforms whenever possible, though we may also be able to provide support for Sun Solaris, HP-UX, various other Linux distributions*, FreeBSD, OpenBSD, or other Unix-like operating systems as the situation requires, expertise develops, and management approves.  We also provide support for VMware ESX so that the Division can utilize VMware Infrastructure to more efficiently harness the power of the commodity hardware that has been entrusted to us.

The team often also becomes involved with supporting FOSS applications, utilities, and services that usually come bundled with Unix-like systems, such as BIND, Apache, OpenSSH, vsftpd, various GNU utilities, LAMP, and many others.  We assist in supporting Remedy ARS for our internal help desk team; we work particularly closely with the Office of Information Services in support of the HR, eCat, and ISIS Data Mart applications; we assist the Office of Electronic Services in maintaining the official website of the State of Louisiana; and we install and maintain many of the systems on which the new ERP system is being implemented.

We assist application administrators, programmers, database administrators, web designers, network administrators, and computer security personnel in running programs and systems on the Unix platforms in our care and help them in utilizing FOSS tools so that we all may provide excellent service at the lowest cost possible to our state's citizens and those who serve them.