We provide system administration support for Unix operating systems and various FOSS services. Our team primarily supports CentOS/Red Hat and we encourage our customers to utilize this platform whenever possible, though we may also be able to provide support for proprietary Unix systems*, various other Linux distributions**, or BSD systems*** as the situation requires, expertise develops, and management approves. We also provide support for VMware ESXi so that the Division can utilize VMware vSphere to more efficiently harness the power of the commodity hardware that has been entrusted to us; we may provide support for other virtualization systems in the future****.
The team often also supports FOSS applications, utilities, and services that usually come bundled with Unix-like systems, such as BIND, Apache, OpenSSH, vsftpd, Nessus, OpenNMS, MRTG, OpenLDAP, various GNU utilities, LAMP, and many others. We assist in supporting Remedy AR System for our internal help desk team. We also work particularly closely with the Office of Information Services in support of the LaGov ERP system (including HR), the ISIS Data Marts, and the official website of the State of Louisiana.
We assist application administrators, programmers, database administrators, web designers, network administrators, and computer security personnel in running programs and systems on the Unix platforms in our care and help them in utilizing FOSS tools so that we all may provide excellent service at the lowest cost possible to our state's citizens and those who serve them.
Unix On-Call Pager
* such as AIX, Oracle Solaris, HP-UX, or Mac OS X
** such as Debian, SUSE Linux, Ubuntu, Fedora, openSUSE, Slackware, and some others; we also utilize specialized distributions such as Knoppix, BackTrack, and Porteus
*** such as FreeBSD, OpenBSD, or NetBSD
**** such as Xen, KVM, oVirt, ConVirt, and Red Hat Enterprise Virtualization