Division of Administration - Kristy Nichols, Commissioner - State of LouisianaState of Louisiana - Office of Information Services

Tel: (225) 342-0900
Fax: (225) 342-0902

Mailing Address:
P.O. Box 94095
Baton Rouge, LA 70804-9095

Physical Address:
Claiborne Building
1201 N. Third Street, Suite 2-190
Baton Rouge, LA 70802

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OIS Help Desk
Questions can be directed in two ways:


Web Ticket (Preferred Method)
    How do I create a Help Desk Web Ticket?
    Web Ticket Hints and Solutions


Voice Messaging Service - (225) 342-2677

    Please listen carefully and select the appropriate option from the menu to ensure faster service. 

Hours of Availability:

  • Staffed Monday through Friday, 8:00 AM - 4:30 PM, excluding state holidays.
  • Web tickets and voicemail are available when the help desk is not staffed. Calls will be returned no later than the next working day.