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IT Request Workflow System
All Information Technology (IT) and telecommunications related initiatives meeting the Criteria for Submittal of an IT Request require that an IT Request be submitted to OIT for Review. All IT Request should be submitted to OIT through the OIT IT Request Workflow System, For such initiatives, an OIT approval number must be obtained prior to PST review and prior to any associated procurements or contracts.
Agencies are encouraged to review the IT Request Workflow System Documentation provided below. The IT Request Workflow System uses system roles (IT Director, Agency Budget Analyst, Undersecretary, Agency Administrator) that must be predefined before an organization can submit an IT Request for processing. Agencies must provide OIT with the name, e-mail address, and phone number of a primary and backup person for each of these roles using the Agency Roles Registration Form and should e-mail the form to ITRequest@la.gov before attempting to use the IT Request Workflow System.
Agencies may contact their OIT Analyst for an overview and demonstration of the IT Request Workflow System, or to request assistance with the new IT request process.
Budget Requests
| The Office of Information Technology is responsible for reviewing all IT Budget Requests and making recommendations to the Office of Planning and Budget. To fulfill this legislative obligation, OIT requires that each department review its IT plans, proposals, and anticipated acquisitions for the budgeted FY from a strategic, financial, and management perspective and then prepare and submit the IT forms according to the instructions issued by the Office of Planning and Budget. Upon completion of the review process OIT will make specific budget recommendations to the Office of Planning and Budget regarding proposed IT initiatives and projects. Additionally, OIT will compile a summary of the state's IT budget requests for distribution to appropriate executive and legislative personnel. |
IT Request Workflow System Documentation
IT Request Workflow Diagram (Budget)
IT Request Workflow Diagram (Mid-Year)
Organization Role Registration Form 
Sample IT Request
Object Codes
User Manual
Form IT-0 with Instructions
IT Strategic Plan Template
Sample Organizational Chart
Emergency Acquisition
The Chief Information Officer, head of a state agency, or either officer's designee may waive the requirement for obtaining an approved IT Request prior to an acquisition when an imminent threat to the functioning of Louisiana government, public health, welfare, safety, or public property under emergency conditions exists. Emergency acquisitions shall be limited to only those items, services, or major repairs necessary to meet the emergency. Agencies must still comply with all procurement statutes, rules and policies.
A follow-up IT Request should be submitted to OIT as soon as time permits, and must contain adequate justification for the emergency. Appropriate records should be maintained by the agency; information must include:
- Each vendor's/contractor's name
- Date of acquisition
- Amount and type of each acquisition
- Listing of the items, services, or major repairs procured
Emergency Procurement Guidelines can be found on the Office of State Purchasing (OSP) web site at:
http://www.doa.louisiana.gov/osp/publications/emergencyprocurement.pdf
