• FARA Customer Satisfaction Survey

• ORM Customer Satisfaction Survey

• ORM 5 Year Strategic Plan

• RFP's

• STARS Web

• Louisiana General Travel Regulations, PPM 49

• Annual Reports

• ORM Agency Location Code Listing (updated 4/23/2013)

• User ID Request for ORM Systems

• Insurance Information Notices

• Proof of Insurance for State Vehicles (2013-2014)

• Proof of Insurance for State Vehicles (2012-2013)

• Contact information for a property loss associated with Tropical Storm Isaac. Email - LAORMCAT@fara.com, toll free telephone # is 877-572-3272, toll free FAX # is 877-578-3272. For inquiries on your CAT claim call: 877-571-3272.

• Effective 8/1/12, FARA will administer all Medical Malpractice claims including payments of future medicals. To report a medical malpractice claim, please go to the LAORM website for Louisiana State Agencies at www.laorm.com, click the Claim Reporting option at the top of the page for contact information. Should you have any questions regarding Medical Malpractice claims or reporting, please contact Cindy Broussard, FARA Medical Malpractice Supervisor at (225) 448-7374.

• ORM is conducting 2 satisfaction surveys. The FARA Customer Satisfaction Survey evaluates your direct contact and experience with the Claims section of FARA for Workers' Compensation, General Liability and Property claims, and the Loss Prevention section of FARA. The ORM Customer Satisfaction Survey evaluates your direct contact with the Claims section of ORM for all other claims, as well as the Statistics and Underwriting sections of ORM. Please take the appropriate survey(s). The surveys can be accessed in the Links section to the left. Thank you for your participation.

• All RFP information can be found in the RFP link to the left.

• Defensive Driver Training is available through ORM's webpage, ORM Online Training Courses or through the ISIS payroll system, Louisiana Employees Online (LEO).