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RFP
RFP 2009 Claims Management and Loss Prevention Services
RFP 2009 Claims Management and Loss Prevention Services
Appendix F-Cost Proposal Revision 1.xls
ADDENDA
Addendum 1-Calendar of events updated in RFP. Dates are correct in the version on this page.
Addendum 2-Appendix A - Scope of Work 
Addendum 2-Appendix A - Scope of Work
Addendum 3-Pre-Proposal Conference Q & A 
Pre-Proposal Conference Attendance Sheet
Addendum 4-Initial Proposer Q & A
Audit Grid Master 
Closed Claims By Coverage for 5 Years
Closed Claims by Major Coverage - Fiscal Year 2005 through Fiscal Year 2009 
Contract Adjuster Expenses for 5 Years
Fines, Penalties, Interest, and Attorney Fees
Frequency Distribution - Liability and Property 
Loss Run By Type Status In 
Medical, Expense and Indemnity Payments by Claim 
Medical File Export Layout 
Medicare Setaside 
Open Claims by Coverage
Open Litigated Claims by Coverage 
ORM Location Listing
- as of 12/18/09
Voided Check
Addendum 5 - Changes to RFP Requirements
Addendum 5 - Changes to RFP Requirements
Addendum 6 - Proposer 2nd Round Q & A 
AssetWorks Contract 
Claims Salaries 
Contract Vendor Assignment FY 07
Contract Vendor Assignment FY 08
Contract Vendor Assignment FY 09
Marshall & Swift Purchase Order FY 09 
Marshall & Swift Purchase Order FY 10 
ORM Employee Training
ORM Records Policy
ORM Retention Schedule
State Archive Policy 
Addendum 7 - Clarification on Cost Proposal Form
SUPPORTING DOCUMENTATION
Attorney Billing Guidlines
Claims by Loss Date by Line for 5 Years
- as of 11/12/09
Closed Claims by Fiscal Year
Data Fields for Accounting 
Data Fields for TrialNet
Financial Statements for Fiscal Year 2008 and Fiscal Year 2009 
Litigated Claims By Coverage
- as of 11/12/09
Loss Triangle Examples 
Non Litigated Request for Settlement Authority Exceeding $25,000.00
(Third Party Claims)
Open Workers' Compensation Claims by Type for 5 Years
Request for Settlement Authority
Semi Annual Transitional Duty Employment Report
- Reporting Period 07/01/08 - 12/31/08
Small Claims Resolution Document 
Claims Procedures:
Claims Adjuster General Procedures 
Claims Adjuster Comprehensive General Liability 
Claims Adjuster Medical Malpractice 
Claims Adjuster Property 
Claims Adjuster Road Hazard 
Claims Adjuster Transportation 
Claims Adjuster Workers' Compensation 
Claims Clerical 
Claims Nurse 
Claims Supervisor Comprehensive General Liability 
Claims Supervisor Medical Malpractice 
Claims Supervisor Property 
Claims Supervisor Road Hazard 
Claims Supervisor Transportation 
Claims Supervisor Workers' Compensation
CURRENT EMPLOYEE BENEFIT INFORMATION
Insurance Plan Information 2009
Annual Enrollment Newsletter Spring 2009 
Insurance Premium Rates 2009 
Medical Benefits Comparison 2009 
Flexible Benefits 2009
LINKS MENTIONED IN THE RFP
Additional Information on the Accounting UnitAdditional Information on the Claims Unit
Additional Information on the Contracts Unit
Additional Information on the IT Unit
Additional Information on the Loss Prevention Unit
Additional Information on the Underwriting Unit
Disability and Retirement Benefits
Health and Life Benefits
Holiday Information
Information relative to the Civil Service job titles, qualifications, and pay ranges.
Information on Workers' Compensation in Louisiana
Leave Information
ORM Organizational Chart

Self Audit - Current Manual & Question Sets
Title 37 of the Louisiana Administrative Code on Insurance

Transitional Duty Program
AWARD
RFP 2009 Claims Management and Loss Prevention Services - awarded to F.A. Richard & Associates, Inc.





