Director Image
Jane Patterson

Tel: (225) 342-7701
Fax: (225) 342-7757
Email: otm@la.gov

Mailing Address:
P.O. Box 94280
Baton Rouge, Louisiana 70804

Physical Address:
Galvez Building
602 North Fifth Street
Baton Rouge, LA 70802

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OTM Catalog of Services
Data Dial Tone Billing Rates

Data Dial Tone Access

Desktop ports provide 10/100 Mb and 1Gb network access in Data Dial Tone buildings for user PCs, network printers and in-building servers.

Data center ports are used for connecting network servers, whether physical or virtual, in an internal data center VLAN or in a DMZ at one of the State's shared data centers. Two configuration options are available for Virtual Machines. The first option (Basic) consists of a copper/fiber port charge plus per MAC address charges. The second option (Enhanced) consists of a copper/fiber port with unlimited MAC addresses. A traditional non-VM server will be charged with a Basic data center port and one MAC address.

Legacy data center and in-building connections from an agency switch to OTM's switch infrastructure (a.k.a. switch-to-switch) will be billed as Enhanced data center ports based on speed and media type.

Description

Monthly Rate

 
Desktop port 10/100 Mb
$20.00

 

per port  
Desktop port 1Gb
49.00

 

per port  
Basic data center port--
 

10/100/1000 Mb copper
12.00
  per port  
10/100/1000 Mb fiber
69.00
  per port  
Basic per VM/MAC charge
16.00

per MAC

Enhanced data center port--
 

10/100/1000 Mb copper
650.00
  per port  
10/100/1000 Mb fiber
925.00
  per port  
  10 Gb fiber 2,100.00   per port  

A Support Service fee of 0.5% shall be applied to the monthly cost of this service.

Data Dial Tone Service Orders

There are no setup or installation charges for initial establishment of Data Dial Tone service in a new building. There are no fees associated with activating new ports or deactivating existing ports. Other charges may apply to port or network architecture changes, depending upon the complexity of the change. Additional wiring infrastructure changes made after initial building occupation shall be coordinated through OTM, but shall be done at the expense of the requesting agency.

A Support Service fee of 0.5% shall be applied to the monthly cost of this service.

Consolidated Network Access and INTERNET Bandwidth

Agencies subscribing to Data Dial Tone service are billed for Consolidated Network Access (CNA) and a selected bandwidth subscription for DMZ and user INTERNET bandwidth.

Data Dial Tone Wireless LAN (WLAN) Service

OTM provides wireless LAN (WLAN) access in OTM managed Data Dial Tone buildings. The service is designed for building residents and authorized guests. OTM will not provide "open" wireless access for the general public.

WLAN access may be set up for private agency access or for guest internet use (Internet Only). Guests to the Capitol Park must be authorized by the hosting agency to use WLAN access. The agency must request an Internet Only SSID with a WPA2 Pre-Shared Key (PSK) to serve wireless guests. Users connected to a public Internet Only SSID will not be able to access resources in the private LAN without a VPN connection. Employees accessing a private SSID will be required to authenticate via WPA2 Enterprise and will have direct access to internal agency resources. Agencies may be assigned one SSID for private agency access and one SSID for Internet Only access. Those with a business need for additional SSIDs should email otm-lsi-security@listserv.doa.la.gov.

Wireless access charges are based on the number of simultaneous users on a WLAN network (per SSID). Each agency’s Data Dial Tone service will include 24 each of private and public simultaneous IP hosts free of charge. This is equivalent to a /27 (255.255.255.224) IP subnet minus eight reserved or unusable addresses. A rate of $5 per IP address will be charged for larger subnets. Rates for specific subnet options are listed below.

Wireless access points will be installed according to a radio frequency (RF) study conducted by OTM that will allow for optimum speed and access on that floor. Installation will be designed to serve the entire area where wireless access is needed. It is important to note that these access points will become part of the shared Capitol Park wireless infrastructure and will be accessible to all authorized users for the SSIDs requested. WLAN is offered as a convenience but is not designed to be a replacement for the wired desktop line of service. It is a shared technology and offers best effort service, with no guarantee as to speed of transmission, although OTM plans to place access points at locations which optimize service.

Description
Monthly Rate
WLAN SSID-27 hosts (/27 subnet)
No Charge
WLAN SSID-59 hosts (/26 subnet)

$160.00

WLAN SSID-123 hosts (/25 subnet)  

 480.00

   
WLAN SSID-250 hosts (/24 subnet)  

 1,120.00

   

A Support Service fee of 0.5% shall be applied to the monthly cost of this service.

Data Dial Tone Virtual Private Network (VPN) Access

Virtual Private Network (VPN) access is available to an agency participating in the Louisiana Secure Intranet (LSI). It allows an end-user to access private agency resources via a non-secure network (i.e., the Internet). An example might be the IT support person who subscribes to cable modem service at home, but uses a VPN client to access the agency network to maintain a server.

The two types of available service are group account and site-to-site account.

Group Account--A group account is intended for use by a group of users that belong to an agency but work in various remote locations (at home, on the road, in other agency offices, in wireless LAN areas). Each user in the group must have some type of Internet access, and the ISP must allow use of VPN on their network. A group account has a single set of rules for access that apply to everyone in the group. These rules are for security purposes and can be customized based on agency need (using TCP/UDP ports and protocols).  Allowing two different types of users access via VPN--for example, employees and outside contractors--might require two different group accounts because the rules for access by each group may be different.

Group accounts are billed by number of simultaneous users.  Each agency decides how many concurrent users they want to allow on each VPN group at any given time.  If they choose five, for example, when a sixth person tries to connect that user will be denied access.  There will be no set bandwidth limit for those five users.

Site-to-Site Account--A site-to-site account is intended for use by a remote office or third-pary site (single location) connected to the Internet with multiple users/systems that need access to agency internal resources. This is usually more cost-effective than a direct connection to the agency. With site-to-site VPN access, the remote office can participate in the internal agency network as if it were directly connected.

Just as with group accounts, each site-to-site account has a set of security rules to control access to the internal network that can be customized based on agency need (using TCP/UDP ports and protocols). Site-to-site accounts are sold in increments of bandwidth, and the bandwidth subscription applies to the entire group of users at the remote site.

Authentication and Use

Group Accounts--Users may access the VPN system either via a web portal (clientless) using any standard browser or using Cisco's AnyConnect VPN software client, which is free for distribution and will be provided to the agency IT department via the web when the agency subscribes to this service. Each agency must maintain its own directory of user ids and passwords that are allowed VPN access.  In order for authentication to take place, each agency directory server must be set up to interface with OTM's VPN system (via RADIUS, LDAP, NT Domain, Kerberos, TACACS+, or SDI).

Site-to-Site Accounts--Site-to-site VPN requires hardware at the remote location. OTM recommends that it be a Cisco solution to ensure compatibility. It can be a router or firewall running VPN software. Configuration and templates for setup will be provided to the agency IT department. OTM will not be responsible for configuration of the equipment at the remote agency location.

Once the site-to-site VPN has been defined and configured, it is a permanent, "always-on" connection and the remote site functions as a remote location of the primary agency.

Billing rates are as follows:

Group Account      
Description   Monthly Rate  
2 Users  
$30.00
   
5 Users  
60.00
   
10 Users  
100.00
 
15 Users   140.00  
20 Users   180.00  
25 Users   210.00    

 

Site-to-Site Account      
Description   Monthly Rate  
0.5 Mb  
$36.00
   
1 Mb  
72.00
   
2 Mb  
144.00
   

Each additional Mb is an additional $72.00. Example: 3 Mb is $216.00

A Support Service fee of 0.5% shall be applied to the monthly cost of this service.