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Jane Patterson

Tel: (225) 342-7701
Fax: (225) 342-6867
Email: otm@la.gov

Mailing Address:
P.O. Box 94280
Baton Rouge, Louisiana 70804

Physical Address:
Claiborne Bldg, Suite 2-213
1201 North Third Street
Baton Rouge, LA 70802-5243

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OTM Catalog of Services
Long Distance Service

This service provides for 1+ and 0+ long distance calling over the common carrier network.

To place a long distance call:

  • Most standard dial tone (Centrex) users should dial 9 + 1 then the 10-digit telephone number including the area code (XXX-XXX-XXXX).
  • Most non-standard dial tone users should dial 1 + the 10-digit telephone number including the area code (XXX-XXX-XXXX).
  • PBX users should check with their local PBX administrator for dialing instructions.

Additional Dialing Instructions

Long distance usage is classified into the following categories:

  • Intrastate Day--Monday through Friday, 8:00 a.m. through 4:59 p.m. These are calls to locations within Louisiana (225, 318, 337, 504, 985).
  • Interstate Day--Monday through Friday, 8:00 a.m. through 4:59 p.m. These are calls to locations outside of Louisiana.
  • Intrastate Evening--Sunday through Friday, 5:00 p.m. through 10:59 p.m. These are calls to locations within Louisiana (225, 318, 337, 504, 985).
  • Interstate Evening--Sunday through Friday, 5:00 p.m. through 10:59 p.m. These are calls to locations outside of Louisiana.
  • Intrastate Night--Sunday through Saturday, 11:00 p.m. through 7:59 a.m. and 8:00 a.m. Saturday through 4:59 p.m. Sunday. These are calls to locations within Louisiana (225, 318, 337, 504 985).
  • Interstate Night--Sunday through Saturday, 11:00 p.m. through 7:59 a.m. and 8:00 a.m. Saturday through 4:59 p.m. Sunday. These are calls to locations outside of Louisiana.
Billing Rates
Rate
Rate Category
$0.036
per minute
Intrastate Day
0.036
per minute
Interstate Day
0.036
per minute
Intrastate Evening
0.036
per minute
Interstate Evening
0.036
per minute
Intrastate Night
0.036
per minute
Interstate Night
0.036
per minute

A Support Service fee of 0.5% shall be applied to the monthly cost of this service.

How To Order
To order long distance service on a Centrex line submit an OTM/S-2 Centrex Service Order Form. To order long distance service on a non-standard dial tone line, submit a request on an OTM/S-1 Miscellaneous Service Order Form or an OTM/S-8 Communications Service Request. Emailed requests from the TC for long distance service orders will also be accepted.

The TC may contact the OTM Customer Service Section for information regarding long distance service.  Dedicated trunking for high volume long distance users is available.  OTM will work with the agency to determine the most cost effective method of providing long distance service.

Forms
OTM/S-1 Miscellaneous Service Order Form
OTM/S-2 Centrex Service Order Form
OTM/S-8 Communications Service Request

Contacts
Ordering
Section Customer Service 
Phone 225-342-7720 
225-342-7226
FAX 225-342-7757
E-mail voiceorders@la.gov
U.S. Mail

OTM Customer Service Supervisor
PO Box 94280
Baton Rouge, LA 70804-9280

Technical
Section Voice Procurement
Phone 225-342-8682
FAX 225-342-6867
E-mail jolene.ardoion@la.gov
U.S. Mail

OTM Voice Procurement
PO Box 94280
Baton Rouge, LA 70804-9280