The Data Dial Tone Line of Service provides secure TCP/IP over Ethernet connectivity within the Louisiana Secure Intranet between end-users and agency resources at the shared Data Centers in Baton Rouge as well as protected access to the Intranet from remote locations. This service includes all connectivity from each end-station, through a shared Local Area Network switching infrastructure, across a Gigabit Ethernet backbone, to the Data Centers and to the Internet. For a complete description of the Data Dial Tone Services LAN architecture and infrastructure, click here. Who Can Use This Service? OTM provides Data Dial Tone and DMZ Services to state agencies in the Capitol Park Complex in downtown Baton Rouge as new buildings in the complex are opened for occupancy, as well as to other locations deemed part of the "LSI virtual campus". Subscription to Data Dial Tone services requires that the agency participate in the State's private Intranet. The State has created a private IP addressing scheme to be used by all participants. OTM assigns private and public IP address ranges to each agency. Agencies should be aware that conversion to the standard private addressing scheme is required in order to subscribe to Data Dial Tone services. Louisiana Secure Intranet Private IP Addressing Standard Acquiring IP Addresses Data Dial Tone Service Offerings Data Center and Building Connectivity Desktop Access is used in the buildings served by Data Dial Tone to provide 10/100Mb access for PC's, network printers and in-building servers. Server Access is used in the shared Data Centers to provide 10/100/1000Mb access for agency private and public servers and mainframes. Network Access is used in the buildings or data centers for connecting an agency access switch to the OTM aggregation switches. Note: This type of access is only available in certain special cases. Most connectivity will now be provided via Desktop and Server Access. LaNet via Data Dial Tone--Agencies may purchase LaNet (Internet) access for their collective users on a bandwidth subscription basis. The subscription is controlled and rate-limited by IP subnet. For example, if Agency A uses subnet 10.30.0.0 and purchases 12Mbps of bandwidth for its users, the 10.30.0.0 subnet would be rate-limited to a total of 12Mbps of Internet access. DMZ--Agencies that offer Internet services on publicly accessible servers must subscribe to Data Dial Tone DMZ services. Agency public servers are placed in a secured Demilitarized Zone and are protected by OTM-provided firewalls. An Agency purchases a Server Access port for each device located within the DMZ and connects those public servers to the OTM DMZ switch. In addition to the access port(s), the agency purchases bandwidth for its collective group of servers located within the DMZ network. (See diagram) VPN--The Data Dial Tone VPN (Virtual Private Network) service provides secure, encrypted remote access to the Intranet from remote locations. This service is available for authorized individuals who need access to the network from remote locations as well as for small remote offices that need secure connectivity back to their agency's internal data center resources. Each agency maintains their own database of authorized users, and OTM proxies to those agency authentication servers. An agency may purchase access for their collective remote user group and/or for each of their remote offices on a bandwidth subscription basis. OTM does not limit the number of users allowed from each agency. Wireless LAN--OTM provides secure Wireless LAN access within Data Dial Tone buildings for use by agency personnel and authorized guests. OTM will provide free wireless access in one common area of each Data Dial Tone building, generally the 1st floor where multiple shared conference rooms and/or training rooms are located. Agencies will also have the option of subscribing to a paid service in other areas of their home building. A monthly fee will be associated with each access point used to serve the agency-requested areas. Moves, Adds, and Changes There are no setup or installation charges for initial establishment of Data Dial Tone service in a new building. However, there are fees associated with adding, moving, or changing features once service is initially established.* There are standard fees for "simple" changes, such as enabling a port for a new user, or moving a user from one area on a floor to another. Other charges may apply depending upon complexity of the change. Agencies should submit requests to the OTM Advanced Services Unit using the forms below. For complex changes OTM will prepare an estimate of charges for agency review prior to execution of work. See the add, moves and changes workflow for more details. Trouble Reporting Network troubles should be reported by the Agency's IT staff to the Centralized Monitoring Service Center by calling 219-4CMS (4267). See the trouble reporting workflow for more details. Forms OTM-25 Data Dial Tone Service Order Form OTM-30 LSI Firewall Change Request Form (There are no fees associated with Firewall changes.) OTM-31 Data Dial Tone VPN/Wireless LAN Service Order Form Contacts Section OTM Advanced Services Unit Phone Orders Inquiries: 225-342-7761 Section OTM Network Services LAN Support Group Phone Problem Reporting 225-219-4CMS (4267) General Inquiries 225-219-4860 FAX 225-219-4867 E-mail OTM-LAN@listserv.doa.la.gov US Mail OTM Data Dial Tone PO Box 94280 Baton Rouge, LA 70804-9280
The Data Dial Tone Line of Service provides secure TCP/IP over Ethernet connectivity within the Louisiana Secure Intranet between end-users and agency resources at the shared Data Centers in Baton Rouge as well as protected access to the Intranet from remote locations. This service includes all connectivity from each end-station, through a shared Local Area Network switching infrastructure, across a Gigabit Ethernet backbone, to the Data Centers and to the Internet.
For a complete description of the Data Dial Tone Services LAN architecture and infrastructure, click here.
Who Can Use This Service?
OTM provides Data Dial Tone and DMZ Services to state agencies in the Capitol Park Complex in downtown Baton Rouge as new buildings in the complex are opened for occupancy, as well as to other locations deemed part of the "LSI virtual campus". Subscription to Data Dial Tone services requires that the agency participate in the State's private Intranet. The State has created a private IP addressing scheme to be used by all participants. OTM assigns private and public IP address ranges to each agency. Agencies should be aware that conversion to the standard private addressing scheme is required in order to subscribe to Data Dial Tone services.
Louisiana Secure Intranet Private IP Addressing Standard
Acquiring IP Addresses
Data Dial Tone Service Offerings
Moves, Adds, and Changes
There are no setup or installation charges for initial establishment of Data Dial Tone service in a new building. However, there are fees associated with adding, moving, or changing features once service is initially established.* There are standard fees for "simple" changes, such as enabling a port for a new user, or moving a user from one area on a floor to another. Other charges may apply depending upon complexity of the change. Agencies should submit requests to the OTM Advanced Services Unit using the forms below. For complex changes OTM will prepare an estimate of charges for agency review prior to execution of work. See the add, moves and changes workflow for more details.
Trouble Reporting
Network troubles should be reported by the Agency's IT staff to the Centralized Monitoring Service Center by calling 219-4CMS (4267). See the trouble reporting workflow for more details.
Forms
OTM-25 Data Dial Tone Service Order Form OTM-30 LSI Firewall Change Request Form (There are no fees associated with Firewall changes.) OTM-31 Data Dial Tone VPN/Wireless LAN Service Order Form
Contacts
