The backbone for this intrastate network service consists of six (6) points of presence (POPs) in various metropolitan areas across the state of Louisiana.  Carrier-class routing and switching equipment is located at each POP.  These POPs are interconnected with either DS3 (45Mbps) or OC3 (155Mbps) circuits. Any given POP has at least two connections to another POP for survivability in case of circuit failure. Each POP is protected with uninterruptible power systems and generator backup to protect against outages.

OTM currently maintains two connections from the state network to the Internet from two different backbone locations in Baton Rouge. Each of these connections hubs into different geographical locations within our upstream providers network.The physical capacity of each of these connections is OC-3 (155Mbps).  These dual connections allow physical diversity of our Internet connections.  In case of failure of either one, all Internet traffic may be routed over the other.LaNet Backbone Map

Who can use this service?  LaNet services may be requested by:

• any political subdivision of the State of Louisiana, including city and parish government
• private and public educational institutions within the State of Louisiana from kindergarten through university level
• other qualifying institutions as described in the current OTM Administrative Rules and Regulations.

Customers of the LaNet service are expected to abide by rules of engagement outlined in the  Acceptable Use Policy

Rates

Subscribers pay a monthly LaNet service fee based on the type and speed of their connection. Subscribers will be billed by OTM through the standard billing arrangements for this service. Billing will begin for the first month after the connection is established.

The monthly rates for LaNet services are published in the OTM Catalog of Services. OTM will notify subscribers in advance of any increase in monthly rates.

To subscribe to LaNet services:

• Review the complete description of the LaNet service including all applicable terms and conditions. Decide what configuration of services best meets your organization's needs.  
• Complete the appropriate LaNet Service Request form. Mail or fax the form to OTM Enhanced Network Services section.

By submitting this request, the subscriber acknowledges that they have read, understood, and agreed to all the terms and conditions outlined in the applicable LaNet Service Request. 
If your agency is qualified to take the Educational Credit on your Dedicated access service, you must submit a letter to us indicating that you wish to take advantage of this credit. Please call OTM Enhanced Network Services section if you need more information about the Educational Credit. 

According to the FCC Fourth Order on Reconsideration in CC Docket No. 96-45, OTM is considered an Internet Service Provider and can provide access to the Internet for K12 and library organizations at USF discounted rates (E-rate). Please refer to the document Universal Service Fund Discounts for LaNet access for detailed information about the application process. You may also call the OTM Enhanced Network Services section with specific questions at 225-219-4860.

OTM will work with the subscriber designated contacts to arrange installation of service. The time frame for installation depends most on the availability of the circuit facilities and the equipment (router) order. Generally, four weeks is the standard installation interval.

LaNet Service Request Forms
LaNet Service Cancellation Request

Trouble Reporting Procedures

If you should experience trouble with your network services, please contact our Trouble Reporting number at 225 219-4CMS.   Click here for complete procedures.

Performance

Although OTM network services are designed to operate 24 hours a day, 365 days a year, OTM does not guarantee, certify, or warrant as to quality of service or that operation of the network will be without interruption or error.

At times it is necessary to perform maintenance on network components in order to maintain quality service.  OTM strives to perform this maintenance with the least impact on its customers.  Click here to view the Network Maintenance policy and schedule.

Domain Name Services

If a Subscriber needs a domain name in the "state.la.us" or "louisiana.gov" domain space, OTM has the authority to issue the domain name. OTM can also run secondary Domain Name Services for your organization as a backup for the primary server. There is no charge for this service. Contact the OTM Enhanced Network Services section for more information. You can also obtain additional information from the Domain Name Services page.

Other Services

LaNet is designed to be a connectivity service, and does not offer services like Email, agency-specific DNS, or Web services. Subscribers must set up their own services or contract for those services with a commercial provider.

Because of the scarcity of Internet Protocol version 4 network addresses, subscribers are encouraged to use private network addresses on their local networks. This requires the use of a firewall or other translation mechanism to translate the private addresses to public addresses for traffic bound for LaNet and the Internet. OTM can provide a limited number of public IP class C addresses to Subscribers upon request.  There is no charge for IP addresses, although we do require detailed information about how a subscriber intends to use the addresses.  Also, should a subscriber cancel their LaNet services, they will be required to relinquish those IP addresses within 30 days of cancellation. Click on Acquiring IP Addresses to get additional information.

Canceling LaNet Service

Access to LaNet services may be terminated by submitting the LaNet Service Cancellation Request,

subject to the specific terms and conditions for that service.

Contacts