Need Assistance?

 

If you need assistance using LEO functions, including Password Maintenance:

  1. Check Common Problems or Frequently Asked Questions
  2. Check Online Help
  3. Contact your Employee Administration (EA) office or designated LEO support staff.

    **** The LEO Help Desk will only take questions from your agency's EA or designated LEO support staff. ****

For EA's and LEO Support Staff only:

LEO Web Ticket

Web Ticket Help

LEO Help Desk Tips
 

 

If you received the message "Account Locked" or if you cannot remember your password, go to Password Maintenance to assign a new password.

LEO Help Desk Phone (225) 342-2677
  • Staffed Monday through Friday, 7:30 AM - 4:30 PM , excluding state holidays
  • A voice mail system allows messages to be left when the help desk line is in use and for after hours. Calls will be returned as soon as possible during normal working hours.
  • Information about any known problem will be announced in the phone greeting.