OTS Careers: Work With Us
Want to join the ots team? You could be IT!
The Office of Technology Services is an end-to-end IT shop that supports many sectors within the executive branch of state government, and we are always looking for motivated professionals to help support information technology services across all areas of expertise.
OTS fosters careers in areas such as application development, incident management, systems administration, core infrastructure management, communications services, networking, program management and mass mail/print operations.
Our agency offers many benefits and provides opportunities for its employees; not only do they work in an exciting, innovative field, but they also have plenty of potential for advancement.
Current Job Openings
Click Job Title for details and to apply online.
| Job Title | Closing Date | Additional Information |
|---|---|---|
| App Dev Supervisor (IT STATEWIDE APPLICATIONS SR DEVELOPER 1, 2, or 3, PMO 50561870) | April 29, 2024 | Establishes goals, objectives and direction for the team; primarily in the areas of software development and engineering. Conducts staff meetings and one on one meetings with their team to discuss issues, organization, personnel matters, performance management, technical issues and the status of programs and projects. Coordinates and assists Product Delivery leadership in the facilitation of project needs, staffing models and training plans. Reviews staff applications, conducts interviews and processes hiring paperwork for staff members. Participates in the evaluation of contract resources. Reviews and approves requests for leave and verifies timesheets for staff members. |
| Business/Project/QA Analyst | May 01, 2024 | This position is within the Office of Technology Services (OTS), Product Delivery and is responsible for leading and performing business and/or technical analysis of highly complex business/technical requirements and processes. |
| IT Statewide Analyst 1/2/3 (AppDM ERP Payables/Budget Development 50454890) | April 29, 2024 | Serves as a lead ERP business consultant to state agencies. The incumbent serves as the primary point of contact and provides assistance in resolving highly complex issues and problems related to ERP. Serves as an advanced business lead which includes such activities as: answering highly complex questions pertaining to its operations, serving as a liaison to Control Agencies, Division of Administration (DOA) Management, and ERP vendor staff concerning application problems and issues and overseeing the development of training programs and materials. Analyzes requests for changes to FI modules to ensure compliance with state policies and practices. Provides advanced lead worker support to IT Statewide Analyst and IT Statewide Associate Analyst on the team and for cross module changes and solutions which may or may not affect multiple components. |
| IT Statewide Applications Architect (PMO 50663168) | April 29, 2024 | Directs teams in a technical capacity in design, development, testing, debugging and documentation of new or existing applications within accepted standards, procedures and guidelines. Leads the development of standards, procedures and guidelines for application design and development. Reviews the work of other technical project members and their progress on projects, ensuring quality of work, timeliness and software efficiency. Creates high-level architecture specifications, addressing problems of system integration and compatibility at the system/solution level. Creates reference architectures, applications, and proofs of concept for application migration and modernization solutions. |
| IT Statewide Architect | April 22, 2024 | Plans and designs solutions within a technology stack to achieve increased performance, resiliency, reliability, and/or cost effectiveness. Plans and designs new/replacement technology solutions and configurations. Integrates new systems/technologies into the existing technology stack. |
| IT Statewide Associate Analyst 1/2/3/4 | May 01, 2024 | The incumbent is responsible for supporting the Logistics modules of the State's ERP system (LaGov) which runs on the SAP R/3 software. This is a professional journeyman level position on the Logistics team in the Application and Data Management Section of OTS. The incumbent is a business analyst on the Logistics team and must possess knowledge of the capabilities of the multiple functions of the ERP as well as specific knowledge of MM (Materials Management) and IM/WM (Inventory Management and Warehouse Management) practices. |
| IT Statewide Associate Analyst 1/2/3/4 (AppDM/ERP HCM/HR/PAYROLL 167) | May 06, 2024 | Serves as an ERP HCM business analyst which includes support activities such as: system assurance tasks, answering questions, providing assistance, and making recommendations to solve moderately complex system and user related issues and problems; referring users to other groups as needed for training, system security issues, database assistance, communication problems, etc. Assists in analyzing requests for changes to ensure compliance with state policies and practices and to ascertain impact to ERP application and users. Assists in analyzing and testing new releases (which includes the primary application and complementary software, applications, tools and utilities) and changes. |
| IT Statewide Director 3 (APPDM SAFETY 16667) | April 25, 2024 | Serves as the assistant to the Applications & Data Management (AppDM) Administrator. Directs and coordinates highly complex activities related to administration, implementation, and support of application development projects. Exercises supervision over IT Statewide Managers and lower level IT staff supporting the Safety Cluster which includes the following agencies throughout the state: Department of Public Safety (DPS), Governor's Office of Homeland Security and Preparedness (GOHSEP), Department of Wildlife and Fisheries (WLF), Office of State Inspector General (IG), Department of Corrections (DOC), and the Office of Juvenile Justice (OJJ). Oversees the release of information related to enhancements, scheduled maintenance, and contract services. |
| IT Statewide Manager 2 AppDM LDH 50676102 | April 25, 2024 | Manages and supervises the LaMEDS teams supporting daily UAT testing, and the deployment team on deployment tasks for all systems environments (i.e. AUAT and production builds). Monitors and adjusts staff assignments to align with OTS AppDM Health strategic plan and LaMEDS project needs. Identifies and implements strategies for staff adaption to changing priorities. Reviews and provides feedback on LaMEDS project deliverables, technical documents, project plans and contracts. Prepares and conducts presentations for OTS AppDM support staff and LDH program staff. Ensures subordinate staff comply with OTS policies and procedures. Provides recommendations to IT Director for changes in policy and/or procedures to improve operational performance. |
| IT Statewide Manager 2 AppDM LDH 50676103 | April 25, 2024 | Manages and supervises the teams providing support and enhancements for all systems and applications utilized by LDH and the GOEA. Monitors and adjusts staff assignments to align with OTS AppDM Health strategic plan and Agency project needs. Identifies and implements strategies for staff adaption to changing priorities. Ensures support teams provide technical support for the systems and applications according to defined standards, following security, audit and quality requirements. Collaborates with IT Director on short and long-range goals and assists with AppDM strategic planning. Exercise supervision over OTS Developers and Analysts in applications development and testing. Directs the implementation of IT best practices and standards. Prepares budgets and staffing plans for application development projects. Coordinates training and staff development of technical personnel. |
| IT Statewide Systems Technician 1/2/3/4 (JS) | April 20, 2024 | Acts as the first point of contact to provide end user support through information updates, creation and tracking of service requests, performing basic or advanced hardware, and software troubleshooting tasks. Utilizes ticketing system to receive work orders and log all services provided and hours worked. Acts as a technical lead for team members and assists with providing basic, advanced and highly complex onsite and remote end user hardware, software and application support for devices including: desktops, laptops, tablets, phones, printers, scanners, audio/video units, fax units and associated peripherals in customer offices. |
| IT Statewide Systems Technician 1/2/3/4 (KR) | April 29, 2024 | Incumbent of this position reports to the EUC IT Statewide Systems Support Engineer. EUC is the first point of contact for all statewide IT incidents, issues and requests from more than 30,000 users and devices in 720+ locations. EUC services are divided into 5 core areas of concentration including; Field Operations, Advanced Remote Support, End User Technology, Incident and Ops Management, and Comm and Network Services. |
| IT Statewide Systems Technician 1/2/3/4 (NW) | April 22, 2024 | The incumbent of this position provides second level support for both in-scope and out-of-scope agencies and end users statewide. The primary role of this position will be the troubleshooting and reporting of service solutions in the area of voice and data networking services, including but not limited to: local-and wide-area network services, routers, switches, IP based services, and other complex lines of services offered by OTS. |
| IT Statewide Technical Support Analyst 1/2/3 | May 01, 2024 | Incumbent of this position reports to the EUC IT Statewide Systems Technician 3 and is a technical lead position with a primary focus on voice communication systems such as ISDN, Centrex, SIP, Hosted VoIP (unified communications), PBX, Paging, Key Systems projects statewide. Secondary focus on Automated Call Distribution (ACD), Integrated Voice Response (IVR) systems and Hosted IP Contact Centers. Serves as a technical lead in support of a statewide information technology end user function. |
| Procurement Associate (OTS Statewide Operations Associate 1/2/3/4) | April 25, 2024 | This position is a purchasing liaison to the Division of Administration (DOA), consolidated state agencies, and the Office of State Procurement on behalf of OTS. The incumbent works closely with the OTS Agency Relationship Managers providing input to assist in making decisions into strategies for procuring goods and services. This position is responsible for performing functions in the areas of reporting, financing and procurement of IT hardware, software, complete solutions and services for major programs and systems development within the DOA and consolidated state agencies. |
| UI/UX Designer - IT Statewide Analyst 1/2/3 (PMO 50397368) | April 20, 2024 | Creates and edits wireframes and mockups that conform to accepted standards and procedures. Participates in project planning meetings, leads user interviews and usability studies to discuss and understand user needs with respect to applications being developed. Leads and participates in design and usability reviews of systems in development and production. Leads design reviews and design critiques to help ideate on user requirements and maintain standards across teams and projects. Leads fellow designers in troubleshooting user flow issues across projects. Conducts accessibility audits of systems. |
