The Office of Technology Services is an end-to-end IT shop that supports many sectors within the executive branch of state government, and we are always looking for motivated professionals to help support information technology services across all areas of expertise.
OTS fosters careers in areas such as application development, incident management, systems administration, core infrastructure management, communications services, networking, program management and mass mail/print operations.
Our agency offers many benefits and provides opportunities for its employees; not only do they work in an exciting, innovative field, but they also have plenty of potential for advancement.
Current Job Openings
Click Job Title for details and to apply online.
|Job Title||Closing Date||Additional Information|
|Business Analyst Manager (IT Statewide Manager 3)||February 02, 2023||This position is within the Office of Technology Services (OTS), Product Delivery and is responsible for managing and directing a team of Business and Technical Analysts who are responsible for leading and performing business and/or technical analysis of highly complex business/technical requirements and processes.|
|IT Statewide Analyst 1,2,3 (EUC-KS)||January 28, 2023||The incumbent is responsible for highly complex detailed data analytics of OTS Enterprise Service Management and Asset Management systems’ data including multiple modules and points of integration with other systems; and management and implementation of IT Service Management processes into those systems and reporting.|
|IT Statewide Analyst 1/2/3 (AppDM PN# 50659777)||February 03, 2023||The position is responsible for working as a Business Analyst on a Scrum Team working closely with Scrum Team members to ensure the consistent delivery of IT services for the Louisiana Department of Education. Develops user stories and business requirement documents associated with enhancements to highly complex applications including writing test cases, testing new releases and developing automated testing.|
|IT Statewide Applications Senior Dev 1/2/3 (APPDM PN 50380074)||January 27, 2023||he incumbent is responsible for performing developer functions for multiple, highly complex and critical agency applications by maintaining, developing and enhancing processes, and evaluating functional and design requirements. The incumbent provides advanced technical support to the Louisiana Medicaid Eligibility Determination System (LaMEDS) Reporting Team. This incumbent uses Pentaho Data Integration (Extract Transform & Load [ETL] ), Pentaho Business Analytics(Reports), Tableau (Dashboards), SQL Server Management Studio (SQL Language), TOAD Data Point, Pentaho (Data Warehouse), Spoon, SharePoint and JIRA. The incumbent will provide technical advice to program staff, developers and analysts.|
|IT Statewide Applications Senior Developer 1/2/3||February 02, 2023||Serves as the technical consultant for system development, maintenance, support and the integration with the statewide ERP system components. This includes consulting with business and other technical developers, DOA vendor consultants, end-users, DOTD management, and DOA management to identify and understand business requirements of application, business processes, rules, and related legislative or regulatory requirements; translates business requirements into technical specifications, defines highly complex data elements and database structure and determines security requirements.|
|IT Statewide Associate Analyst 1/2/3/4||February 09, 2023||Serves as an ERP FI business analyst which includes support activities such as: system assurance tasks, answering questions, providing assistance, and making recommendations to solve moderately complex system and user related issues and problems; referring users to other groups as needed for training, system security issues, database assistance, communication problems, etc. Works with OTS and vendor staff concerning application designs, problems, and issues.|
|IT Statewide Associate Engineer 1/2/3/4 (OTS-DCO)||Continuous||Performs, with oversight, basic information technology infrastructure maintenance tasks such as security patching and standard updates. Assists in providing basic help desk support tasks pertaining to data center operations. Assists in provisioning basic services per approved requests. Assists in basic installations and configurations of equipment and supporting software. May assist in after hours emergency maintenance.|
|IT Statewide Systems Technician 1/2/3/4 (EUC-CG)||January 28, 2023||Acts as the first point of contact to provide end user support through information updates, creation and tracking of service requests, performing basic or advanced hardware, and software troubleshooting tasks. Performs user and system account management tasks such as; resetting passwords, updating user account information, tracking and updating assigned asset information. Provides feedback to customers concerning basic and advanced technical incidents. Surveys customer technical and business process information gathering and performs analysis to prepare for system implementations or software changes. Technically leads user and system testing of new or changed software and hardware settings and configuration. Performs installation, configuration, break/fix, troubleshooting, repair and decommissioning tasks. Leads and participates in large-scale hardware and software deployment projects at locations within the region or infrequently around the state.|
|OTS Statewide Operations Associate 1/2/3/4||January 31, 2023||The incumbent in this position is responsible for performing advanced Information Technology (IT) technical functions in the areas of IT planning, contract management, payment analysis, budget analysis, cost allocation, revenue analysis, and supply chain work. The functions include auditing of vendor billings and obtaining approvals, according to the Louisiana State Laws, Rules and Regulations and Guidelines for state agencies. This position requires knowledge of the existing OTS IT operating environment. The person in this position performs high level diverse duties and works independently with broad direction from the Division of Administration (DOA) and Office of Technology Services (OTS). The person in this position advises and provides consulting to various OTS management levels and other agency personnel, as necessary, in the following Information Technology areas: as a technical resource, quality assurance, planning, billing processes and procurement of IT needs. The person in this position works closely with the IT Director relative to budget, purchasing, and contracts for the fulfillment of IT needs and requirements.|
|OTS Statewide Operations Associate 1/2/3/4||January 31, 2023||The incumbent in this position is responsible for performing advanced Information Technology (IT) technical functions in the areas of IT planning, contract management, payment analysis, budget analysis, cost allocation, revenue analysis, and supply chain work. The functions include auditing of vendor billings and obtaining approvals, according to the Louisiana State Laws, Rules and Regulations and Guidelines for state agencies.|
|OTS Student Worker (LM)||February 03, 2023||Student operators assist the citizens of Louisiana as well as state agencies by providing information such as: State of Louisiana government telephone numbers Assistance in identifying the appropriate state agency in regards to their purpose for calling General information on how to obtain telephone numbers for non-state government entities the caller is actually seeking Special event-related telephone numbers set up during times of emergency Contact information for department heads and other state officials Dialing instructions for state employees|
|Project Analyst Manager (IT Statewide Manager 1, PMO 50663170)||February 06, 2023||Maintains appropriate staffing levels through recruiting, hiring, and retaining Project Analysts. Monitors Project Management and Analysis operational performance and implements changes to operations as needed. Oversees and assists in the documentation of project management and analysis practices and procedures. Performs periodic evaluations of all team members. Evaluates and jointly establishes Project Management and Analysis best practices and procedures through collaboration with other Managers within Product Delivery. Conducts regular, recurring meetings with all team members to provide support and guidance.|
|Project Management Manager (IT Statewide Manager 3, PMO 50662819)||February 06, 2023||Performs managerial responsibilities, administrative functions, support and guidance for a subset of IT Statewide Program Managers within the Product Delivery Management unit. Conducts recurring meetings with staff to assess productivity, provide support, and guidance. Conducts expectation meetings with staff and provides timely feedback, both constructive and positive as necessary. Performs and ensures annual performance plannings and evaluations are conducted timely, professionally, and completely. Works with staff to identify strengths, weaknesses, and areas of improvement and growth. Assesses subordinate performance and provides training and guidance as necessary.|
|Senior App Developer (IT STATEWIDE APPLICATIONS SR DEVELOPER 1, 2, or 3)||February 02, 2023||This position is within the Office of Technology Services (OTS), Product Delivery and is responsible for Application Development within the Engineering section within the Product Delivery division. The incumbent is responsible for the development of new and existing applications using tools and processes according to the standards developed by OTS.|
|Student Worker (DOA/OTS/PSS #50399054)||February 03, 2023||This position’s duties include a range of tasks related to computer hardware, programming, and information technology operations. The candidate will have the opportunity to support the operations of our IT centers, including assisting in system disaster recovery and controlling input and output, under the supervision of full-time professional IT staff. The candidate may also have the opportunity to prepare schedules, execute production runs, and audit and validate work product.|