Network Services Self-Service Portal
The Network Services Self-Service Portal provides agencies the ability to view their telecommunications costs and bills online. Agencies have access to both summary reports and detailed reports, including appropriate backup documentation sent by email, fax or mail to an agency from vendors.
Frequently Asked Questions
You may access the Self-Service Portal online. You must enter your login ID and password to view the billing reports available for your agency.
At least six months of billing data, beginning with June 2014, will be available in the Self-Service Portal.
Submit an email to email@example.com related to any questions or problems with the content of your bill.
OTS currently supports and recommends the PDF Adobe or Excel formats for downloading bills.
No, each agency may only view the bill for their agency.
Yes. If you would like to attend a training session, contact Laura Root Matherne in the OTS Information and Training Section by 225.342.7725 or email.
A Telecommunications Coordinator, commonly referred to as a TC, is the agency's authorized representative for approving and coordinating telecommunications activities. Agencies request telecommunications coordinator appointments by submitting a Telecommunications Coordinator Appointment/Update Form (NS-11) to the OTS Information and Training Section manager. Additional information regarding telecommunications coordinator responsibilities are provided online. Questions regarding this should be directed to Laura Root Matherne by phone at 225.342.7725 or email.
No, you do not have to be a Telecommunications Coordinator to view agency billing data using the Self-Service Portal; however, your agency Telecommunications Coordinator must approve and request access on your behalf using the Self-Service Portal Security Access Form (NS-26).
If you are a Telecommunications Coordinator you may request access to your billing reports for yourself or other users at your agency by submitting the Self Service Portal Security Access Form (NS-26).
Submit a Telecommunications Coordinator Appointment/Update Form (NS-11) to Laura Matherne to remove the TC from the TC database and from online billing. OTS will ensure the user's access is removed from the Self-Service Portal.
Submit requests for this information to firstname.lastname@example.org. When requesting additions to OTS general ledger numbers/accounting unit numbers, please include all users who should have access to those numbers.