Telecommunications Information Notice 20-02 Clarification re: Support Procedures for AT&T Conferencing with Zoom
April 27, 2020
Zoom Conferencing Service is part of the AT&T conferencing contract. This service can only be ordered directly from AT&T via your AT&T specific account team representative. Agency staff should follow proper procedures for obtaining services. Information can be found in the Office of Technology Services Network Services Catalog of Services.
For assistance and support, agencies must contact AT&T by email at firstname.lastname@example.org or phone at 844.310.2245 or 847.562.7161.
Do not contact Zoom directly.
Questions about this notice should be directed to OTS/NS Special Services at email@example.com or 225.342-4420.