Toll-free Service

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Toll Free Service

Toll Free Service allows calls to be completed to a location without a charge to the caller. The caller dials a number in the format 8XX-XXX-XXXX and the call is routed and billed to the called party. The service area can be nationwide or restricted to calls placed from within Louisiana, and can optionally exclude calls placed from the local calling area.

OTS's contract for switched toll free service is provided through AT&T.

If assistance with these services is needed, please contact:

Contract Specialist/Voice Procurement

225.342.8682
Jolene Ardoin

Customer Service/Ordering

225.342.7720
Email

Technical Issues/Tech Support

Billing Rates

$0.023/minute intrastate/interstate
$0.210/minute Canada
A support service fee of 0.5% shall be applied to the monthly cost of this service

How to Order

The agency Telecommunications Coordinator should complete the Toll-Free Service Order Form (OTS-32) and submit it to OTS.

Telecom Coordinator