CAD/RMS for State Police

In August 2019, OTS officially kicked off a project designed to modernize a large amount of State Police processes concerning record-management system as well as computer-aided dispatch system integrations to assist in both critical and day-to-day dispatches involving law enforcement in the field and other functions that automate processes.

Using the capabilities of RMS and CAD, OTS and the Department of Public Safety Office of State Police aimed to establish a complete law enforcement system that will assist dispatchers in making real-time critical decisions for dispatching officers to incidents, emergencies, traffic stops and officer-needed assistance as well as assisting Law Enforcement in making real-time critical decisions during incidents, investigations, emergencies, traffic stops and other events.

Partnered with Mark43, OTS and LSP served to define and provide oversight on the desired outcomes for the system, while Mark43 was responsible for developing, building and implementing the system. Some of the new features include the ability to automate dispatching vehicles for officer safety and public support, as well as providing video capabilities necessary for investigation and emergency events. The venture eliminates antiquated, displaced systems and is nearing full implementation.